Return & Refund Policy

At DAZLUNE, we want you to understand how return requests and refunds are handled. Please review this policy before requesting a return.

Return Window

You may request a return within 30 days of receiving your order. Return requests submitted after this period may not be eligible.

Return Eligibility

To be eligible for a return, items must be in their original condition: unworn, unused, with tags attached, and in the original packaging. Proof of purchase is required.

Please contact us before sending any item back. We will review your request and provide return instructions if the item is eligible. Do not send items to the business address unless our support team has confirmed that address is appropriate for your return.

How to Request a Return

To start a return request, email support@dazlune.shop with your order number and the reason for the request. Please include clear photos if the item arrived damaged, defective, or incorrect. Our team will review the details and explain the next steps.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us promptly at support@dazlune.shop. Include your order number and clear photos of the item and any relevant packaging, if possible. We will review the issue and provide instructions for resolution.

Refunds

Once an approved return or refund request has been reviewed and any required return steps are complete, eligible refunds will be issued to the original payment method.

Please allow up to 10 business days for us to process an approved refund. After processing, your bank or payment provider may require additional time for the funds to appear in your account.

Return Shipping

After you contact us, our support team will provide the applicable return instructions and clarify any return-shipping requirements for your request before you send the item back.

Questions About Returns or Refunds?

If you have questions about this policy or an existing request, contact DAZLUNE:

DAZLUNE
1303 S. Batesville Rd.
Greer, SC 29650
United States
Phone: +1 864 466 9592
Email: support@dazlune.shop